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Leadership Training

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Management and Personal Skills

Understanding Nonverbal Communication

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The Art of Public Speaking

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287 Videos in Leadership Training

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The Power of Persuasion by Robert Cialdini
Call it persuading, negotiating or convincing. Ethical influence is the foundation of successful leadership, management, sales, and customer service. Robert Cialdini has spent his career systematically studying the psychology of influence. In this program he reveals what lies at the…
Mindset, Motivation and Leadership - With Carol Dweck
People are fairly evenly divided between those with either a growth or a fixed mindset about intelligence and talent. And leaders' mindsets, Professor Dweck shows, influence their ability to grow on the job and to develop successful teams. Leaders with…
Motivation Theories
Part of the Series: Recruitment & People Management
How do companies try to motivate their employees? What are the theories behind motivation, and do they work in the real world? What do staff feel motivates - or demotivates - them? Clip #1: "Part 1: A Brief Guide to…
3 videos
Why Zebras Don't Get Ulcers - With Robert Sapolsky
Tackling the serious topic of stress in his famously entertaining manner, Professor Sapolsky sets the stage on a Kenyan savannah, with a hungry lion in hot pursuit of a terrified zebra. As he explains, the zebra's fight-or-flight response channels essential…
The Science of Nonverbal Communication
Episode 1 of Understanding Nonverbal Communication
Learn about the popular, and often incorrectly referenced, study from the 1960s that opened the door to the modern study of nonverbal communication. Understand why nonverbal communication matters so much, and learn how it interacts with verbal communication to reemphasize…
Overcome Obstacles - Demosthenes of Athens
Part of the Series: The Art of Public Speaking
Here, Professor Hale outlines the goals of the course. Then, he introduces you to Demosthenes - the ancient Greek orator whose life and career illustrates how practice, hard work, memorization, the acceptance of early failures, and other skills are essential…
Six Skills of High-Scale Entrepreneurs
Program Highlights Spotting opportunities that others don't see. The OODA method for fast cycle iteration: observe, orient, decide and act. Why you need to set a failure ratio rather than strive for a perfect record. How do you take an…
That's Not What I Meant with Deborah Tannen
Deborah Tannen revolutionized our understanding of gender and communication. Debunking the misconception that communication would be transparent if we simply "said what we meant," Tannen counters by suggesting that we do say what we mean--only we say it in our…
Intelligent Strategy - With Richard Rumelt
Bad strategy is long on goals and vision and short on presenting a coherent set of actions for actually solving the fundamental problems facing an organization. Good strategy, on the other hand, flows from an honest diagnosis of your most…
Speak - Competing in the World Championship of Public Speaking
This documentary follows six unforgettable characters as they prepare to compete for the title, "World Champion of Public Speaking." SPEAK is a powerful, inspiring documentary about conquering life's hurdles and finding your voice. "Compelling..." - Neil Genzlinger, The New York…
Playing to Win by A.G. Lafley & Roger L. Martin - How Strategy Really Works
Program Highlights Game-changing choices that trounce the competition. Why your goal must be winning, not just playing well. Choosing the right metrics to support your strategy. Most companies aren't winning today--not because of the economy, rapid change, or rising complexity.…
Organizational Cultures
Part of the Series: Recruitment & People Management
Key Topics Culture Group Norms Power Culture Role Culture Task Culture People Culture What's meant by the culture of an organisation? What are "group norms"? How do these invisible factors influence the way a business works? Clip #1: "Introduction: The…
3 videos
Practice Your Delivery - Patrick Henry
Part of the Series: The Art of Public Speaking
Key to effective speaking is using your voice and body to reinforce your meaning. Using examples from Patrick Henry, Oliver Cromwell, Winston Churchill, and others, learn how the power of a speech lies not so much in words as in…
Organizational Structures
Part of the Series: Recruitment & People Management
Key Topics Structures Hierarchy Span Of Control Chain Of Command Decentralisation What's meant by the structure of a business? How does it affect the way a business operates? What happens when a company's structure hinders rather than helps its business?…
3 videos
Skills, Techniques and Strategies for Effective Negotiations - With Patrick Cleary
Program Highlights Nine rules for getting the best deal. How espionage and empathy get you prepared. How to gain credibility--and the most common way to lose it. As a former federal mediator, Pat Cleary has been involved with just about…
Leadership and Management
Part of the Series: Recruitment & People Management
Key Topics Leaders Managers Autocratic Managers Democratic Managers Laissez-Faire Managers Paternalistic Managers Theory X And Y Managers What's the difference between a leader and a manager? What kinds of managers are there? What are the problems of managing in the…
4 videos
Emotion vs. Analytics - Decision Making and the Biased Brain by Baba Shiv
Is it best to be emotionless and analytical in decision making? When our goal is to be decisive, the answer is a resounding No. Instead, harnessing the power of emotions is critical. Studies of the neural underpinnings of decision making…
Cross-Cultural Understanding
As our world becomes increasingly interconnected, people need to develop better diversity skills. It's up to you to provide your people the essential training to effectively understand and communicate with other cultures. The top-selling training program, the Cross Cultural Understanding…
Organizing Your Business Around the Customer by Roger Siboni
Not all customers are created equal. Ten percent of your customers often provide ninety percent of your Profits. As Roger Siboni explains, the best usage of customer relationship management (CRM) is to enhance the experience for Profitable customers, to bring…
Interpreting Nonverbal Communication
Episode 9 of Understanding Nonverbal Communication
How good are we at reading people? Can we train ourselves to be better at this skill, or is it an inherent ability? This lecture explores a number of studies that measure the ability to read facial expressions, voice and…